Customer Solutions Architect at Retail Zipline in Remote
You will be working with our sales team and our prospective clients to understand their hierarchy and needs, and consequently design and deliver solutions that leverage the value of the Zipline application, in turn fundamentally enabling change for our client's businesses. A key indicator of your success will be your ability to put the customer first and tailor a solution that meets their needs while expanding our Zipline footprint. You know the difference between the right answer and the best answer. It is essential that you ensure our technology standards are followed, and that you provide guidance to evolve those same standards when it is called for. This role will be responsible for providing technical guidance, from inception through the close of a project, tailoring your presence to ensure successful delivery while enabling the rapid growth of team members. A solution leader who is passionate about enabling teams to leverage Zipline capabilities to design solutions driving business value Strong technical acumen Working closely with sales and business stakeholders, lead engineers and product managers to design solutions through the full life cycle from conception to pilot launch Demonstrating thought leadership by leveraging Zipline solutions combined with industry standards, and have a passion for best practices (approach, SDLC methodologies, DevOps) Comfortable talking about technical things with business people and business things with technical people; able to express complex concepts in plain language to reach broader audiences Working closely with a team of consulting and sales representatives to identify opportunities, develop and pitch solutions based on a business case, and work closely with clients to generate business Adaptable to frequent change and comfortable with decision making with limited information in dynamic situations Requirements Ability to define implementation scope and provide estimates on the effort required to build the solution Has delivered Architecture documents on solution technical design, application design, Integration, non-functional requirements, deployment approach Experienced in interacting with sales teams in designing and estimating solutions, software, or services 5
years of architecture and design of complex applications, particularly Enterprise SaaS Applications Good working knowledge of at least one major cloud platform Nice to have We are for retail, by retail. Having a background either working in retail or building software for retailers has been an important key to our product's success. It's not required, but if you do have retail experience it will bring a ton of value to our customers and business. Proficient in productivity applications such as Basecamp, Microsoft Office, Google Apps, Slack, etc Ability to effectively communicate to, present to, influence or befriend all levels within an organization. Great at asynchronous communication. Outstanding listening and writing skills, and a keen ability to translate complex concepts into simple, persuasive language. Team player with excellent collaboration skills to build relationships across the company with both ours as well as our prospective customers. Self-motivated, dependable, and dedicated. The ideal candidate:
Willingness and ability to travel, the role is expected to travel up to 75% Is passionate about retail and/or understands the fundamentals of retail operations:
Bonus points if you've worked in Retail Store Operations before! Is tech-savvy and proactive:
Keeps up to date with new technologies, specifically those around Web Development, Mobile Web Development, Responsive UI/UX, and real-time data validation. Has baseline design skills/good design aesthetic:
You should know your way around PowerPoint, Keynote, Photoshop, and InDesign. You don't need to be a graphic designer, but should be able to make decks easily, have an eye for detail, and recognize when fonts look wonky or logos look off. Understands and appreciates UX and good product design:
We're looking for somebody who can see the big picture of where prospects are getting stuck, then translate that into tangible product suggestions for our development team.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
years of architecture and design of complex applications, particularly Enterprise SaaS Applications Good working knowledge of at least one major cloud platform Nice to have We are for retail, by retail. Having a background either working in retail or building software for retailers has been an important key to our product's success. It's not required, but if you do have retail experience it will bring a ton of value to our customers and business. Proficient in productivity applications such as Basecamp, Microsoft Office, Google Apps, Slack, etc Ability to effectively communicate to, present to, influence or befriend all levels within an organization. Great at asynchronous communication. Outstanding listening and writing skills, and a keen ability to translate complex concepts into simple, persuasive language. Team player with excellent collaboration skills to build relationships across the company with both ours as well as our prospective customers. Self-motivated, dependable, and dedicated. The ideal candidate:
Willingness and ability to travel, the role is expected to travel up to 75% Is passionate about retail and/or understands the fundamentals of retail operations:
Bonus points if you've worked in Retail Store Operations before! Is tech-savvy and proactive:
Keeps up to date with new technologies, specifically those around Web Development, Mobile Web Development, Responsive UI/UX, and real-time data validation. Has baseline design skills/good design aesthetic:
You should know your way around PowerPoint, Keynote, Photoshop, and InDesign. You don't need to be a graphic designer, but should be able to make decks easily, have an eye for detail, and recognize when fonts look wonky or logos look off. Understands and appreciates UX and good product design:
We're looking for somebody who can see the big picture of where prospects are getting stuck, then translate that into tangible product suggestions for our development team.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
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